Insights

Industry-leading commitments and ideas.

Where transparency meets progress

As a family-owned SME, we voluntarily publish reports and research to measure our impact, demonstrate accountability for our ESG performance and share best practices that inspire progress across the hospitality industry.

Whitepaper

Sustainability is Shaping Hotel Guest Expectations: The Emergence of the Conscious Traveller

Sustainability is re-shaping the expectations of today’s guests. From food sourcing to waste management, discover how values-driven experiences are transforming the hospitality industry.

In this report, explore:

  • The rise of the conscious traveller and values-led consumption

  • Why authenticity and transparency matter in a world of greenwashing

  • How sustainability builds deeper guest loyalty, stronger brand reputation, and long-term returns

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Reports

Sustainability Report 2023-24

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Greenhouse Gas Emissions Report 2023

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Sustainability Report 2022

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Greenhouse Gas Emissions Report 2022

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Greenhouse Gas Emissions Report 2021

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Net Zero Carbon Roadmap

Net Zero Carbon Roadmap 2020-2025

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One Planet Living Strategy

One Planet Living Action Plan 2025-2030

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One Planet Living Action Plan 2020-2025

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We're a B Corp!

We are dedicated to ethical and sustainable business practices and by becoming B Corp certified, we can further build trust with our communities and customers due to our verified operations and performance.

Our sustainability accreditations provide third-party assurance of our commitment to transparency, accountability, and industry excellence.

As part of our commitment to tackle the climate crisis, we partner with key organisations to create industry wide change.