Our Brands
Sustainability Report 2024–25
A year of decarbonising what we already own – retrofitting our existing estate, launching the Circular Design Studio and starting on site in York.
room2 became Second Nature in 2026.
The year in numbers
19%
lower Scope 1 & 2 emissions than 2019
76%
less carbon per night than the average UK hotel
70%
of waste diverted from landfill at room2, over five times the UK average
£2.16M
social value created through local employment
100%
carbon-neutral stays at room2
No.1
on TripAdvisor across all room2 locations
Foreword
“These achievements reflect not only the hard work of our teams but also the growing alignment between commercial success and environmental responsibility.”
Robert Godwin
Chief Executive Officer
Read the full foreword
We believe in building a sustainable business. One that is resilient, commercially competitive and prepared for emerging regulation, shifting market expectations and a changing climate.
As our industry faces increasing pressure to decarbonise and strengthen climate resilience, sustainability has become integral to long-term asset value and operational efficiency. With ambitious goals for growth, we are committed to scaling responsibly, ensuring that growth strengthens both environmental performance and financial resilience.
As we share our latest Sustainability Report, we reflect on a year marked by action and progress. We have taken significant steps to reinforce our long-term commitment to sustainability as our pipeline expands. With each new site, we are focused on the environmental and social legacy we leave behind. Guided by our refreshed Net Zero Roadmap and the One Planet Living framework, we continue to reduce emissions, embed circular economy principles and prioritise health and wellbeing for our guests, colleagues and communities.
In 2024, we placed renewed focus on decarbonising and retrofitting our existing portfolio. With nearly 80% of the buildings that will exist in 2050 already built, our climate action strategy must address not only new developments but also the transformation of existing assets. We've made significant progress in reducing our emissions, fully decarbonising room2 Hammersmith and ten Lamington Serviced Apartments, while also commencing construction on a new net zero hometel in the city of York. From our 2019 baseline, we have reduced our operational emissions by 19%, keeping us firmly on track to achieve net zero by 2030.
This year also marked the launch of our in-house Circular Design Studio. Through material innovation and creative system design, the studio is exploring new ways to repurpose waste from our operations into functional, beautiful products for our hometels and beyond.
These achievements reflect not only the hard work of our teams but also the growing alignment between commercial success and environmental responsibility. As we look ahead, we aspire to continue having a positive impact on our people, places and planet.
Robert Godwin
One group, six brands
room2
The world's first hometel brand – bridging the gap between hotels and the shared economy.
Lamington Serviced Apartments
Serviced apartments across West London since 2006.
Lamington Lettings
Hammersmith's residential lettings agency since 1978.
Lamington Developments
Development studio delivering award-winning projects.
Winnie's
Neighbourhood café and bar, good for people and planet.
Missionworks
Holistic co-working designed around Jean Piaget's thinking.
Our strategy
We design, build and operate sustainable and meaningful spaces that connect people, communities and the planet.
Three focus areas from our 2022 materiality assessment of 337 stakeholders, guided by the One Planet Living framework.
Net zero
Reducing carbon across developments and operations, aligned to science-based targets.
Circularity
Designing out waste and keeping materials in use.
Health and wellbeing
Spaces that support the wellbeing of guests, teams and communities.
Progress against the One Planet Living principles
People
Places where guests feel rested and teams can thrive.
Equity and local economy
For the first time we measured the social value of hiring locally using the Social Value Portal's TOM System.
£2,159,000
social value through local employment
68%
of colleagues hired within 5 miles of their site
12
students in structured work experience
100%
of colleagues completed mandatory training
Colleague engagement
1.8
average sick days per colleague (UK average 4.4)
Equity
46%
women in managerial roles
4.61%
gender pay gap, 67% lower than the UK average of 14.3%
Support Office data.
Team Planet
30
Team Planet sessions
149
sustainable actions by colleague teams
72 circularity19 carbon16 health and wellbeing
A healthy place to stay
Real-time air monitoring, low-VOC materials and Delphis Eco cleaning products at every property.
room2 Belfast
89/ 100
indoor air quality score
room2 Chiswick
87/ 100
indoor air quality score
room2 Southampton
82/ 100
indoor air quality score
Planet
Decarbonising the buildings we already have.
Net zero by 2030
In 2024 we cut Scope 1 & 2 emissions 19% against our 2019 baseline, moved every site onto REGO-backed renewable electricity, and fully decarbonised room2 Hammersmith and ten Lamington Serviced Apartments.
19%
lower Scope 1 & 2 than 2019
92%
lower waste emissions than 2019
50.8%
less natural gas intensity
Scope 1 & 2 emissions, tCO₂e
Scope 1Scope 2
201920202021202220232024
Source: Lamington Group GHG Reports 2023–2025. 2024 shown as a total.
Carbon per night
Every stay at room2 is carbon neutral. On average our hometels produce 76% less carbon per night than the average UK hotel.
76%
less carbon per night
74
tCO₂e offset through Earthly's reforestation project in Quintana Roo, Mexico
100%
renewable electricity
Retrofit case study
Lamington Serviced Apartments retrofit
Five gas boilers replaced with a centralised air-source heat pump and rooftop solar at a ten-unit Victorian property, completed August 2024.
£3,517
annual energy savings
12,151
kg CO₂e saved a year
~8,000
kWh renewable energy generated
9-year
payback
Travel
89% of colleagues walk, cycle or take public transport to work; guests from 96+ countries.
Water and nature
50,000 litres stored on the room2 Chiswick blue roof after a storm; 37,500 bees on the roof.
Circularity
70%
of waste diverted from landfill at room2
82%
diverted at room2 Belfast, a new benchmark
Circular Design Studio
Launched at the end of 2024 and led by Josh Renouf, the studio audited our waste streams and began prototyping guest-room bins from spent coffee grounds.
Refillable toiletries
100% refillable, diverting an estimated 1.55 tonnes of plastic from landfill in 2024.
Zero waste cocktails
Citrus peel, coffee grounds and herbs reused at room2 bars; on-site composting at Chiswick.
Places
Celebrating the character of every place we call home.
Community
156
live music events featuring local independent artists
453
events held across our room2 hometels
£11,000+
donated to charities through in-kind giving
The People's Kitchen – the Belfast team ran the Belfast Marathon, raising £2,355Chiswick Jazz, sponsored May 2024167 free or subsidised community spaces at room2 Southampton
Local and sustainable food
70%
of menu options vegetarian
204,876
meals served across our properties
Local suppliers
Hoxton BakehouseEthical ButcherDrayne's Dairy FarmUnity BrewingSipsmithSeaview Farm
Purpose-led partnerships
Who Gives a CrapSparedDodds & ShuteDelphis EcoJamie BeardRebecca O'DohertyAlana McDowell
Scaling room2
room2 York
Coming 2027
116 keysNet zero hometel
room2 Leeds
Coming 2028
191 keysNet zero hometel
Our locations
UK map illustration here
BelfastChiswickHammersmithSouthamptonYorkLeeds
Governance
Progress against every One Planet Living principle is reviewed quarterly by the senior leadership team and reported to the Board twice a year.
A new board of six industry leaders
Including the founding Godwin family and three non-executive directors: Merzak Kaddour, Robert Ryan and Ufi Ibrahim.
A bigger sustainability team
Three new specialists: a Circular Design Manager, a Sustainability Engineer and a Sustainability Communications Officer.
Independently verified
GHG reporting to ISO 14064-1:2018, assured by BSI to reasonable assurance and 10% materiality.
Next steps for 2025–26
Refresh the Net Zero Roadmap and One Planet Living strategy; use AI to improve data collection; advance the Circular Design Studio.
Awards this year
Serviced Apartment Awards 2024 – Sustainability, Outstanding Achievement and Interior DesignBusiness Travel Awards Europe 2024 – Achievement in SustainabilityMarie Claire Sustainability Awards 2024 – Best National Sustainable HotelThe Brit List Awards 2024 – The Eco Award, room2 BelfastHSMAI Europe Awards 2025 – Sustainability Award, room2 BelfastMix Interiors Awards 2024 – Project of the Year, Hotel Interiors, room2 BelfastSouthampton Hoteliers Association 2024 – Team of the Year and Community Award, room2 Southampton
Certifications and memberships
Read the full report
The complete Sustainability Report 2024–25 and our GHG Emissions Report 2024, with full methodology and data.