Sustainability Report 2023–24

The year we opened room2 Belfast, became a certified B Corp and cut Scope 1 & 2 emissions 18% against our 2019 baseline.

Covers 1 January 2023 to 31 March 2024.

room2 became Second Nature in 2026.

Bedroom seating area with yellow curtains at Second Nature Belfast

The year in numbers

18%

lower Scope 1 & 2 emissions than 2019

93.5

B Corp score, certified November 2023

61%

less carbon per night at room2 than an average hotel

100%

renewable electricity

129

tCO₂ offset through reforestation in Ghana

75,000

bees on the roof of room2 Chiswick

Foreword

Robert Godwin, Chief Executive Officer of Lamington Group, in an art gallery space

“At its heart, Lamington Group is about helping the planet, and showing other industry leaders that achieving net zero is possible, without compromising on comfort or style.”

Robert Godwin

Chief Executive Officer

Read the full foreword

As we launch our latest ESG report, we reflect on a year of progress and renewed commitment to sustainability.

Globally, the movement toward sustainability continues to gain momentum, with every year bringing new innovations and collaborative efforts to protect our planet. From advances in technology to international agreements at COP28, we are witnessing meaningful steps toward a more sustainable future.

With buildings still accounting for 40% of global greenhouse gas emissions, the real estate industry must lead with purpose and urgency. At Lamington Group, we are more determined than ever to set a positive example. Our journey toward net zero is not just a goal—it is a necessity, and this year we have continued to progress our actions within our Net Zero Carbon Roadmap.

In 2023, we opened room2 Belfast, our latest hometel, designed not only to minimise our carbon emissions, but also celebrate Belfast's culture and heritage. By collaborating with local artists and craftsmen, and thoughtful circular-economy design choices, we created unique features throughout the property that embody the spirit of the community.

Social impact is also at the forefront of our strategy and in 2023 we were delighted to achieve B Corp certification. To achieve this status is a huge milestone for us, and reflects our commitment to sustainable hospitality, whilst reaffirming our values to always put people and the planet first.

Looking ahead to 2024-25, we're excited to drive even greater change in our industry and create a legacy of positive social and environmental impact, one project at a time.

Robert Godwin, CEO

Our journey

  1. Jan 2020

    Our wake-up call: climate emergency and net zero journey started

  2. May 2020

    Carbon baseline calculated for 2019 (Scopes 1, 2 and 3)

  3. Dec 2020

    room2 Net Zero building specifications adopted for all new developments

  4. Jul 2021

    Lamington Group Net Zero Carbon Roadmap published

  5. Aug 2021

    Signed up to the Science Based Targets initiative

  6. Sep 2021

    Signed The Climate Pledge

  7. Oct 2021

    Solar panels installed at room2 Southampton and Chiswick

  8. Dec 2021

    B Corp Impact Assessment initiated

  9. Mar 2022

    room2 Chiswick registered as the first LETI Pioneer hotel

  10. 2022

    Signed the Glasgow Declaration

  11. Jun 2023

    BREEAM Excellent awarded to room2 Chiswick

  12. Oct 2023

    room2 Belfast opened

  13. Nov 2023

    Lamington Group certified as a B Corp

We are a B Corp

93.5

B Impact Assessment score against a minimum of 80. The median for traditional businesses is 50.9.

“Lamington Group is proud to be a Certified B Corporation. It reflects our continued dedication to high standards of sustainability, transparency, and positive impact.”

Lucy Eaglesfield, Head of Sustainability

room2 Belfast team outside the hotel

People

Unique, inclusive and healthy spaces to work and stay.

Our people

134

staff members

20

internal promotions

8

internships

10

Culture Club activities to promote wellbeing

Team Planet

102

colleagues took part

34

workshops delivered

2,577

sustainability points earned

Staff who took part76%

A positive place to work

Equity, Diversity and Inclusion policy

Created this year.

Quarterly Town Halls and Chalkboard

Our new intranet and company-wide updates.

Wellbeing

Hybrid working, Employee Assistance Programme, free yoga and gym access, cycle to work and two volunteering days.

Healthy stays

Health-focused amenities

Choice of mattress, low-VOC paints and chemical-free cleaning.

Active lifestyles

Peloton, gyms, and dogs welcome.

50%

of Winnie's menu plant-based

Red brick exterior of room2 Chiswick, built by Lamington Developments

Planet

Future-proofing our buildings and our business.

Emissions at a glance

An 18% reduction in combined Scope 1 & 2 emissions against our 2019 baseline, on track for our 2030 science-based target, while cutting over 1,000 tonnes of Scope 3 year on year – despite opening a new hotel and growing our floor area 70% since 2020.

18%

lower Scope 1 & 2 than 2019

44%

lower emissions intensity since 2019

100%

renewable electricity

Scope 1 & 2 emissions, tCO₂e

Scope 1Scope 2
20192020202120222023

Source: Lamington Group GHG Reports 2023–2025.

Carbon neutral stays

61%

less carbon per night than an average hotel

129

tCO₂ offset through reforestation of 4,174 hectares in Ghana

46%

Scope 1 & 2 reduction target by 2030 (science-based, from 2019)

Energy

Illustration of room2 Chiswick and its ground source heat pump

room2 Chiswick ground source heat pumps

17 boreholes 200 metres below the site provide all heating, cooling and hot water, cutting absolute energy use by 37%.

17

boreholes

37%

absolute energy reduction

Solar

Rooftop solar at room2 Chiswick, Belfast and Southampton.

Lab rooms

Occupancy, lighting, heating, air quality and hot water tracked in real time at three hometels.

Water and nature

50,000

litres stored on the room2 Chiswick blue roof

75,000

bees and around 360 jars of honey from the Chiswick rooftop hives

Low-flow fixtures

Taps limited to 6 litres and showers to 9 litres a minute.

Zero waste

Zero waste to landfill

At room2.

100%

of food waste composted on site or digested

Circular materials

Carpets from abandoned fishing nets, a reception desk made from room2 shampoo bottles, lights made from orange peel, tiles from waste glass.

Guests mingling at the room2 launch party

Places

Thoughtfully designed spaces connected to our communities.

room2 Belfast

Double bedroom with a curved headboard at Second Nature Belfast

Our largest hometel opened in October 2023 – carbon neutral, 100% electric and zero waste to landfill, with a public art gallery and bespoke furniture made within 25 miles.

175

keys

6,572

sq m

148

kWh/m² estimated energy use intensity

Air source heat pumpRooftop solarAir quality sensorsLow water fixturesLocal and conscious design

Community

21

community engagement events across our room2 locations

7

awards won

6

new local artist partnerships

5

sustainable design principles

Local partners

Belfast artists and makers

Jamie Beard, Rebecca O'Doherty, Alana McDowell, Dodds & Shute (90% of the furniture) and Spared.

Southampton

Youth development workshops, Wessex Cancer Trust and Maggie's.

Chiswick and Missionworks

Small Business Hive, knitting, calligraphy and terrarium workshops, yoga and meditation.

Fundraising

£714

raised for Mind by colleagues at Tough Mudder

£560

raised for the Welcome Organisation at the room2 Belfast opening weekend

Volunteering

With Shout, Million Mile Clean and Mind.

Governance

Our One Planet Living strategy is driven by our CEO and led by our Head of Sustainability; progress is reported quarterly to the senior leadership team and twice a year to the Board.

B Corp certified

November 2023, score 93.5.

Net Zero Task Force

Representatives from every department meet monthly to deliver the roadmap.

Sustainable Procurement Policy

Suppliers asked to set public net zero targets and disclose progress annually.

Independently verified

GHG data to ISO 14064-1:2018, verified by BSI.

Awards this year

West London Business Awards – Company of the Year, Green 'Race to Zero' Business of the Year, Hospitality Business of the Year (room2 Chiswick)Serviced Apartment Awards – Sustainability Award and Outstanding Achievement AwardEstates Gazette Awards – Sustainability AwardMarie Claire Sustainability Awards – National Group WinnerSouthampton Hoteliers' Association – Outstanding AchievementUK Enterprise Awards – Co-Working Space of the Year

Certifications and memberships

Certified B Corporation logo Green Tourism Gold (Belfast, Chiswick, Southampton) Greengage ECOsmart Platinum (Belfast, Chiswick) BREEAM Excellent (Chiswick) LETI Pioneer The Climate Pledge logo Science Based Targets initiative logo UK Green Building Council Glasgow Declaration Race to Zero Energy and Environment Alliance

Green Tourism Gold: Belfast, Chiswick, Southampton. Greengage ECOsmart Platinum: Belfast, Chiswick. BREEAM Excellent: Chiswick.

Read the full report

The complete Sustainability Report 2023–24 and our GHG Emissions Report 2023, with full methodology and data.

Get in touch

We'd love your feedback, or to partner with you.

sustainability@lamingtongroup.com